643 Reviews Found
Confirmed Service Customer
telling the same story over and over again in these survey's, the service writer experience as a whole is terrible. Though my writer attempted to be a honest and reliable this is only because he is new to the company, this team and I use that term loosely but on second thought they are locked as a team. A team that are all consistent with terrible service, no personality, all heads buried in monitors, and or pretending to be on a phone call. Too good to look up and wave, smile, acknowledge a customer, or in my shoes now a former customer. Have gave this service department their last chance. And as this survey will go nowhere quit wasting people's time. take that time and just stand back and watch. The service manager has successfully created a terrible team for a customer but I'm sure he likes what he sees because they are all the same, do that hate their jobs, worst service I have had in years and not just this time. I will buy my next corvette somewhere else. It is obvious buying two 70k vehicles in last few years means nothing to John Elways service department. Sales end did a great job, service department just lost the dealership a customer and a sell of a Z06 CORVETTE when available. Go ahead publish my response, doubtful you will be doing so.
Gregory B.
AURORA
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Confirmed Service Customer
My visit for service was fantastic. I was met by a friendly staff who made me feel at home. Service was completed quickly and professionally. The waiting area is just perfect, great coffee and nice vibes.
Garrett B.
LITTLETON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
I've leased 2 vehicles from John Elway and was very easy to get a vehicle. Henry was excellent at customer service and knowledgeable of what best fits my needs.
Parker M.
LAKEWOOD
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
Everyone that my Husband and I talked to were very helpful
Tamera A.
LAKEWOOD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
Salesman Derrius Peterson was outstanding and great customer service oriented! I feel my needs in a vehicle were met without any pressure to purchase. I would endorse Elway Chevrolet!
Roy M.
CENTENNIAL
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
I appreciate the service department. Could be a little more friendly but good vehicle service
Iris I.
DENVER
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
HUGE thanks to Tony and Jared who helped me with the purchase of a Trax. They were amazing to work with and kind and thoughtful through the process, which is important to me.
Christina K.
TONTITOWN
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Seemed to be an inconvenience to them that I made my service appointment online. Also, it took 2 1/2hrs.
Harris O.
AURORA
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
Service department is the best. Chris Bradfield always was in contact about my car.
Michael F.
LITTLETON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
Had a great experience. All of my needs were met and quickly addressed. My salesperson Chris was particularly helpful in ensuring I had everything I needed with my vehicle. Mike from finance was also very helpful in making sure my needs were met. I would strongly recommend them and this dealership to anyone I know.
Lauren B.
DENVER
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
A friendly, helpful man, I had given him a call about ten minutes earlier,he was available.
Moni G.
DENVER
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
I began my search for a new car several weeks ago. My son had suggested that I look at an Equinox after owning a Dodge Journey for 8 years. I was just going to take a quick stop on your lot. Sales Rep Tomas Jordan was ready to help me and he spent considerable time with me. He very patiently answered all my questions and gave me all the printed information I requested to be able to go home and think about buying an Equinox. Two weeks later I went back with my daughter to get her opinion. Again Thomas spent time with us and I was able to test drive an Equinox. I did not have my SUV with me but was given a trade in value. I researched that and decided to sell my SUV to CarMax. I wanted a silver LT which was not easy to find on your lot. Thomas did locate one and I went back and purchased it. Throughout the process I was very happy with Thomas Jordan. He is a good salesman!!! The other employees I met were all friendly and intent on making this a positive experience for me.
Maureen W.
ENGLEWOOD
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!