Chevrolet Takes Five Segments in Initial Quality 
Turns in its best-ever performance; ranks fifth among nameplates 

DETROIT - Chevrolet vehicles are winning over consumers with their quality. According the 2013 J.D. Power and Associates Initial Quality StudySM, Chevrolet had five segment awards, more than any other brand, and ranks fifth among nameplates for initial quality.
"Customer satisfaction and quality are our top priority so these results mean a lot to us," said Chris Perry, vice…

DETROIT - Customers who purchase or lease an eligible new 2014 Chevrolet, Buick or GMC car, truck or crossover in the U.S. will be covered by a new maintenance program that includes certain scheduled services for two years or 24,000 miles, whichever occurs first.

"This new plan will kick off our customers' ownership experience on the right foot and keep our strong sales momentum going," said Dan Akerson, General Motors Chairman and CEO…

GM has been through a reformation in the last few years-bankruptcy followed by an IPO for starters-facing changes that can drastically alter a company's relationship with its customers. That's why GM's social media campaigns are particularly important, says Mary Henige, director of social media and digital communications at GM. "They humanize the company," she adds. The automaker's "Faces of GM" video blog, one of three corporate blogs available to the public, literally puts company employees in front of camera to share insights and perspectives. (The company's "FastLane" blog, an old-timer in the blogosphere, debuted back…

Filed under: Budget, Hatchback, Chevrolet, GM

According to Green Car Reports, a few minor changes are on deck for the littlest Chevrolet. Christi Landy, Chevy's small car marketing director, confirmed to GCR that the 2014 model year Spark will lose its four-speed automatic transmission in favor of a continuously variable unit.

The new CVT will be offered alongside the Spark's five-speed manual transmission, and no other changes are planned regarding the car's 84-horsepower, 1.2-liter four-cylinder engine. Fuel economy numbers have not been released as of this writing, but a slight gain is expected for the new…

Filed under: Truck, Chevrolet, GM, Luxury, Off-Road

It's no secret that fullsize pickups are the financial engines that power Detroit automakers - it's been that way for decades. In recent years, though, growing consumer appetites for dolled-up trucks has meant even more opportunities for manufacturers to line their coffers while pleasing increasingly discerning customers. Trims like King Ranch on the Ford F-Series and Laramie Longhorn on Ram trucks now include high-end amenities that were the exclusive preserve of luxury cars just a few years ago.

General Motors has been content to let its GMC brand harvest top-shelf pickup buyers…

It?s Monday, and that means it?s time to present this week?s shifter. You?ll have until mid-day Wednesday to identify the make and model of the vehicle whence this shifter came. The first person to respond correctly in the Backfires section below will win a Save the Manuals button and sticker.* Good luck! (* Offer open [...]