Confirmed Service Customer
I tried for three days to find the status of a repaired vehicle. I left five unanswered voice mails. I asked your front end operator twice to talk to a live person to talk to in live person in service only to be transferred to voice mail. Finally had to caught a ride to the dealer ship to locate a live body. Was told the original service agent was hone sick. Said they had a poor phone system. Obviously you suffer from a poor communication system.
Roland J.
HIGHLANDS RANCH,
CO
Business Response
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