643 Reviews Found
Confirmed Sales Customer
Henry was fantastic! So personable and knowledgeable.
Sabrina S.
LITTLETON CO 80127
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Thank you for your special detailed attention given to our Clementine, the 2021 Sebring Orange Corvette Stingray Convertible. You took great care of her, including updating the recalls that were due. Your prompt service was greatly appreciated, especially your willingness to house her inside overnight if necessary. We do not leave Clementine with just anyone but felt very comfortable leaving her in your good hands. And, we're confident in bringing her back whenever her next service is due.
Janet S.
LITTLETON
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Chris and Daryl were amazing as well as the General Manager!! So thankful and satisfied with my service
Nevaeh H.
THORNTON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Cheryl, was great from start to finish. I got my truck back running great before the promise time!
Shawn L.
CO
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
I got there early and they took me right in and even let me know of a recall on my Colorado and it was funny that I had experienced the braking issue that the recall was about and didn't know it was actually a problem. Andy Black takes good care of my pickup. The waiting area is real nice and comfortable.
Randy L.
PARKER
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
This is the second time in the last couple months that I have taken my Tahoe into your dealership. Both times I went in for relatively minor concerns and your team found more major issues. First time was ~$4k and this time was about $3k. That is no problem as I think they were issues that needed to be fixed. My issue is your teams communications is horrible. Both times my car ended up being kept for a second day, and neither time did anyone reach out by phone or text to let me know. Also, this time I was told everything was underway, including a new radiator, but when I texted your team late afternoon come to find out that the new radiator you had in stock was damaged so you had to find another one, and again the only way I knew was when I reached out late afternoon. Also, your “live updates” are no such thing! Late afternoon on the second day this time I again checked the “live update” and all of the things you were repairing, including simple things like oil change and wiper replacement still showed “in process”. This was at 4:14pm the second day, so I begin to wonder if anyone had even started on my car. I texted the service advisor and asked him to call me ASAP and he called and said he thought my car was done but that they were test driving it. Again, only way I knew was for me to reach out and your live update was not updated. Five minutes later after I complained to the service advisor the link was updated as all done. This was at almost 5:00pm on the second day. No apologies for no communications or explanation as to why it took so long or why I wasn’t notified, and he admitted that the live update doesn’t mean anything unless the tech doing the work updates it himself. In general I find your tech’s work pretty good, but the service guys I deal with are never very friendly/ professional, and never go out of their way to make you feel like they value my business. If I had another choice near my house I would go elsewhere, and after this last experience I will investigate options more completely. That having been said, after I complained on the phone, when I arrived the service guy was polite and told me he valued my business, the first time this has ever happened to me at your shop, and my Tahoe is 12 years old! Overall, never a great experience dealing with your team and I certainly wouldn’t recommend your shop to anyone else.
Michael T.
HIGHLANDS RANCH
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Confirmed Service Customer
Andy Black is the only Service Writer I will work with for my personal vehicle & my company's fleet vehicles. Andy is professional, friendly, knowledgeable, a great communicator, detailed, friendly & honest. I trust him & keeps me informed along the process.
Norma D.
LAKEWOOD
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Had a Chevy Silverado 2500HD High Country for about 7 years that I had purchased new from John Elway's. I had always taken my vehicle in there for service with very good results with Demetrius my Service Advisor. I recently traded that truck away for a 2024 GMC Sierra 2500 HD Denali Ultimate. Although I did not purchase from Elway's, when I called Demetrius to see if they can do my first service and some warranty repairs, his response was absolutely we can take care of you. Awesome service!
Dewayne S.
ENGLEWOOD
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Andy was very understanding that I couldn’t bring in my car. He accommodated me by sending a service representative to our house to do what needed to be done. This is why I do my service with John Elway Chevrolet. Andy is the best
Robert G.
AURORA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
Great team for my C8. Jared allowed me to take my wheels out of the shop and ceramic coat them while he worked on the brake pad replacement.
Brian L.
BRIGHTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I needed an oil change and rotation, I also had a problem with my battery. Service was complete, new battery and I also received my truck back washed.
Ramon E.
DENVER
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!