I made an appointment to have my vehicle serviced, appointment was honored. Greeted by Andy Black who explained exactly was was going to be done, we agreed on a convenient pick up time. Vehicle was ready when I returned service was completed as described. With great service like that I will return
I am very pleased with John Elway Chevrolet and I do not plan on ever taking my vehicle elsewhere to get serviced. The knowledge and customer service is impeccable! They went out of there way to order the tires I wanted, worked with my schedule and communicated with me well with what my truck needed and fulfilling my requests. I trust them completely with any kind of service I would need on my truck. The facility is also top notch as an added bonus. Wonderful staff and service all around! Thank you all for going above and beyond!
Had an appointment for Wednesday at 7am. I called into check at 3PM,. A tech was assigned, but none were available. There was no diesel tech available and I have to reschedule. They had no time to put it on the rack for alignment, so I'll have to reschedule. They finally balanced the tires on Thursday morning. The truck still shakes with no improvement. It's a 2.5 hour drive each way, plus I needed to get a ride each way to drop it off. Total waste of time!
Overall a great experience. I was looking for a new Tahoe and almost every other dealer in CO, would not even entertain the conversation. Order came in as quoted (time wise), but was major issue with the car being the wrong color. If I did not accept this car as it was, it would have been longer than I was willing to wait. Staff at pickup and signing was excellent and I could have not asked for more. One major mistake away from blowing my mind.
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
As usual you go to dealer and get a vehicle serviced and come out with a list of stuff they say needs to be done to a vehicle that seems to be in excellent condition. Recommend ($2085.00) worth of more service.