1290 Reviews Found
Confirmed Sales Customer
Easy going and low pressure- people were not rude like other dealers.
Natalie C.
DENVER
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! The Elway Team
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Confirmed Service Customer
I arrived a little early for my appointment but your Service Writer Demitrmios signed me in and before I knew what was going on he came back to me in the waiting room and said you are ready to go. I was shocked at the fast service. Demitrmios is a super Guy and very polite I hope he never leaves this Dealership.
Austin G.
LITTLETON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care! The Elway Team
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Confirmed Service Customer
Julian is awesome! I like working with him when I go to Elway's.
Diana L.
LITTLETON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing John Elway Chevrolet and we hope to see you again.
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Confirmed Service Customer
I like clean customer waiting place and curtesy service people very good service and all explanation what my car need.
Chris S.
LITTLETON
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at John Elway Chevrolet. Thank you again for choosing John Elway Chevrolet and we hope to see you again.
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Confirmed Service Customer
During my regular service, we discovered a bubble in the paint on one of my front wheels. I was told they were going to repaint the wheel at the dealership and it would take about a week. I delivered the wheel to the service department early Monday morning and expressed my desire to get it back by Friday so I could drive my car on the weekend. On Friday, I was told it wasn’t ready but would be by Monday. On Monday I received a call and was told they couldn’t match the paint but they would order a new wheel and call me when it was in. The following Monday I was called and scheduled a service visit for Tuesday the 15th. At that time the wheel was replaced.
Robert J.
AURORA
Business Response
Robert Louis, thank you for bringing this issue to our attention. Open lines of communication with our customers are critical in improving our customer service, and we would like to learn more about your experience. Please contact our team at your earliest convenience so that we can work together to come to an understanding. We look forward to hearing from you.
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Confirmed Service Customer
Professional and courteous staff and a clean, well-lit and comfortable waiting room make car care a great experience.
Rodger H.
DENVER
Business Response
We love hearing from happy customers. Take care. We do hope we can be of assistance in the future. Take care!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you, and have a fantastic day!
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Confirmed Service Customer
After a very thorough and time consuming exam of my vehicle while doing a routine oil change, one huge concern (pack rat invasion) was laid to rest while another minor concern (evidence of a leak) became a potentially major issue. Alternatives and choices were presented to me. Scheduling the time-consuming repair for safety was my choice as my vehicle has had a very long and positive history with Elway's since my father purchased it in 2003. My sincere appreciation to all previous service advisors who have enabled Trail Blazer's on-going fine performance. A huge thank you to Chris Bradfield and his technicians for their attention to these latest episodes.
Ann H.
CENTENIAL
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon! Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Sales Customer
I was very surprised and satisfied and will definitely come back and recommend for future car purchases.
Joseph W.
GREELEY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! The Elway Team
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Confirmed Service Customer
Completed the work on time. Stayed in frequent communication on work progress. Additional work was recommended for a future date
John W.
DENVER
Business Response
John, we love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
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Business Response
Andrew, our staff is thrilled with your Positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
The web page is a little misleading. I searched for the Denver dealership and found a 2011 travers and come to find out it was at the Greeley dealership.
William C.
AURORA
Business Response
William, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Julian was a great help! The dealership fixed the problem I had and accommodated my work needs by allowing me to use a car for the day while mine was in the shop.
Renee B.
ELIZABETH
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
Erik, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Aliyah was great! I got the car I wanted!! Thank you
Frances S.
STERLING
Business Response
Frances, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Service took a little longer than was quoted, but I understand, big ol' trucks take a little longer to service than a little Cruze. But everything was still done fast, well and with courtesy. I have crushed other dealership's service departments in reviews, so this isn't empty praise. Thank you to all who either touched my car, my paperwork, or talked to me in person!
Matt S.
CASTLE ROCK
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
The service done appears to be good, the communication has been confusing. We called to set up an appointment with Julian the night prior to having the car towed. The day the car arrived, there was no communication until I called at 3 pm. Service called an unknown number and stated they did not know why the car was there. Not sure why they did not check for my profile via the vin number since its been serviced there before? Then I was told I was working with Dimitri who we had not and have still not spoken with. Once service determined what was needed, the repairs were completed timely. Upon arrival to pick up on Saturday, there was limited staff available so quite a wait, but car looked good.
Kay C.
AURORA
Business Response
Hi, we regret to hear that you had this experience with us. We would like to have a better understanding about your experience. Please reach out to us at (720) 279-1895 at your earliest convenience and we will do our best to resolve this with you.
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Confirmed Service Customer
Andy Our service underwriter is the best. Jim
James J.
LAKEWOOD
Business Response
Thank you for choosing John Elway Chevrolet as your first choice for all your automotive needs! Until the next time we meet, take care!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!